FAQs

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Public Works

Call the Contractor (Pellitteri Waste Systems) at 608-257-4285 within 24 hours of your missed collection.

Please remember:

Have your carts at the curb by 7 a.m. on your collection day.
The cart lid should be closed. If it is overflowing, it will not be collected.
Leave space between the carts so the truck's mechanical arms can grab each cart to empty them.

2. How do I dispose of furniture?: Visit our Bulk Item Collection page for information on furniture disposal.

3. How do I dispose of large items that do not fit in the cart?: The city provides bulk collections every day of the week, corresponding with the refuse/recycle collection at the location. Call Pellitteri Waste Systems at 608-257-4285 to get on the collection list and make payment for the service. The earliest the bulk material can be placed at the curb is the night before the collection per city ordinance. Please call Public Works at 608-837-3050 if you have any questions.

4. What are the Recycle Center hours?: Please visit the Recycle Center page to review the center's hours.

5. What can I take to the Recycle Center?: Review a list of materials accepted (PDF) at the Recycle Center.

6. How do I dispose of medicine?: The city has a MedDrop in the lobby of the Police Department at 300 East Main Street. It's open 24/7. Visit our Medication and Sharps Disposal page for more details.

7. How do I dispose of paint?: Latex (water-based) paints can be dried out and placed in your refuse cart for collection. To quicken the drying time try adding kitty litter or sawdust / wood shavings.

Visit our Hazardous Household Waste page to learn how to dispose of oil-based paint and other hazardous household materials.

8. How do I report a pothole?: Potholes can be reported though Request Tracker.

9. How do I get a refuse / recycle cart for my new home?: Collection carts are delivered after Final Occupancy has been granted through Building Inspection. Call the Public Works Department at 608-837-3050, with any questions you may have about collections.

10. Will a holiday affect my refuse / recycle collection?: Please review the Holiday Collection Schedule to find out which holidays affect recycling / refuse pick-up, and when your recycling / refuse will be picked up after a holiday.

11. Who do I call for removal of stray animals in my neighborhood?: City of Sun Prairie does not offer an animal control unit. Call Public Health of Madison & Dane County for the following situations: aggressive animals (Sun Prairie PD), animal bites (Sun Prairie PD), animals in traffic causing safety hazards, dogs in unauthorized park areas (or Sun Prairie PD), investigation of cruelty/neglect complaints, rabies quarantine, sick or injured animals (wild or domestic), and stray or running at large domestic animals. The number to call is (608) 267-1989. This agency does not respond for barking dogs (call Sun Prairie PD) or wild animal nuisances.

12. Where is the residential refuse and recycling schedule and map?: You can access the residential refuse and recycling schedule and map by clicking here.