Stay Safe Sun Prairie

Effective Wednesday, November 18, the City of Sun Prairie will be closing City Hall and the Westside Community Service Building to the general public. Staff will be available for virtual appointments or for in-person meetings when other options are not feasible. Municipal Court will take place in person as scheduled on Wednesday, November 18 and will look to move to a virtual format for future dates.  

With the increase in COVID-19 cases, Governor Evers’ Order, and Dane County Public Health Order #10, the City has transitioned to virtual appointments only until further notice. We will be monitoring the situation and making decisions regarding re-opening facilities to the public. 

If you have an upcoming Municipal Court date, look for further communication about virtual format options.  

As we move into December, look for further communication regarding tax payment options. 

Make online appointments with departments using Microsoft Bookings here or scroll below for additional information for each department. 

Administrative Services

City Administrator

Attorney's Office

Assessing Department

  • Phone: 608-825-1186, leave a message. The appraiser assigned to your property or City Assessor will call you back. 
  • Email: assessor@cityofsunprairie.com.

City Clerk's Office

  • Phone: 608-837-2511. Someone should answer your call, but they could be busy helping someone else so please leave a message and someone will get back to you within 24 hours (same day as much as possible). 
  • Email: licensing@cityofsunprairie.com
  • Make an appointment online with the Clerk's Office here

Frequent links:

Finance Department

  • Phone: 608-825-1192, If you receive our voicemail, please leave a message and staff will respond as soon as possible, but will be no later than the next business day
  • Email: treasurer@cityofsunprairie.com

Regarding taxes, for questions call the phone number above, or email taxes@cityofsunprairie.com

The 2020 mill rate has not been finalized. As soon as the mill rate is set, we will update our property taxes webpage (https://www.cityofsunprairie.com/321/Property-Taxes) with the 2020 information.  Property tax bills will be mailed no later than December 21st and we will provide information regarding how you can make tax payments and in-person tax collection as soon as it is available.

Human Resources

Phone: 608-825-1174 

Find out about current job openings at www.cityofsunprairie.com/jobs.

Community Development

The Community Development Department consists of three divisions – Building Inspection, Economic Development and Planning. If you have specific questions or a need to meet with someone regarding topics related to these divisions, please submit a meeting request or contact the appropriate division directly. If you wish to contact or schedule a meeting with the Community Development Director, please use the options available here. 

Thank you - Scott Kugler

  • Phone: 608-215-3700, please leave a message if you do not reach someone. Returned phone calls will be attempted same day, if not within 24 hours. Calls will be only returned within normal business hours. 
  • Email: skugler@cityofsunprairie.com 
  • Online appointment scheduling via Microsoft Bookings here

Building Inspection

The Building Inspection Division staff will only be accepting in person or virtual appointments for technical assistance or inspection services.  Service counters for walk in delivery, pickup, or payments will not be available.   Please use the methods listed below for the applicable service.  

 Please do not “pre pay” any plan review or permit fees.  You will be notified of any amount due when your submittal is processed.

 Field inspections will be evaluated as requests come in and conducted when it is determined it is both essential, and safe for both staff and our customers. Certain inspections may be completed via alternate means such as Zoom or pictures at the inspectors’ discretion.   Please see the current inspection protocol on the Division’s Inspection Request website https://cityofsunprairie.com/210/Inspection-Request

Communication or to schedule an appointment (face to face or virtual) for technical assistance

Payments

Document Pickup or Delivery

Inspection Scheduling 

Property Maintenance Concerns

Economic Development

The full Economic Development team is all working from home and will try to return calls same day if possible. 

Key Links

Planning Department

  • Phone: 608-825-1107, please leave a message if no one answers and someone will respond within 4 hours. Calls made after 2PM may not get a response until the next business day.
  • Email: planning@cityofsunprairie.com 
  • Online appointment using Microsoft Bookings here

Most information for the Planning Department can found at https://cityofsunprairie.com/423/Zoning-Development

Public Safety

Emergency: 911

Non-Emergency Number: 608-837-7336, the Dispatch Center remains having 24/7 operations

Police Department

Appointments can be made by phone 24 hours a day; Online incident reporting is offered for certain level of incidents, visit https://cityofsunprairie.com/1319/Non-Emergency-Citizen-Self-Report

Police business is being conducted like normal with the exception of the closure of records service windows at City Hall and the Westside Community Services Building. Land line phones are available at both locations that have direct dialing access to the dispatch center.    

From Police Chief Michael Steffes:

Our County and our State have been continuing to have record setting reports of new COVID-19 cases.  It is impossible to look at the internet or turn on the television without seeing news of its spread.  In light of the increased positive cases and spread of COVID, we want to make sure that you are aware that the public safety team in the City of Sun Prairie is prepared to answer your call for service in the safest and healthiest manner possible.  

 To accomplish this, our police department is prepared to answer any calls for service and talk to our community members anytime, day or night.  Depending on the type of incident you are reporting or assistance you are requesting, for your health, and the health of our staff, our officers may make telephone contact with you prior to responding.  I realize that the weather is turning colder outside, but when we do arrive at your home, we may ask to visit with you outside to practice good social distancing.  Our team wears face coverings in all of our interactions with the community. 

 So you don’t have to stand in a line in an enclosed area, we have closed our lobbies to normal business traffic. If you need to speak with an officer, a telephone is available in the lobby 24 hours a day to communicate with our dispatch center. We are also cleaning all high touch areas regularly.  Many of our services are available online as well.  You can request copies of police records, make payments, complete alarm permits, file police reports, and report concerns and anonymous tips online. 

 Amid the stress and uncertainty, we want you to know that our team at the police department is prepared to serve you.  As we are out in the community to offer our services, we truly appreciate your adherence to the safer at home order so we can reduce the spread of COVID-19 quicker and everyone can return to normalcy as soon as possible.  Please continue to help your neighbors, continue to support our local businesses and restaurants, and continue to stay at home whenever possible.  

 We have a strong sense of community in Sun Prairie and I believe this will forge an even tighter bond among all of us.  Our community has made it through hard times in the past, and together, we will get through this.  Thank you for your continued support as we navigate this challenge and I hope everyone stays healthy, positive and safe!

Public Services

Engineering Department

Historical Library & Museum

  • Phone: 608-825-0237, please leave a message and staff are usually able to respond to inquiries within 24 hours
  • Email: museum@cityofsunprairie.com 

Updates on hours and exhibits can be found on our website www.cityofsunpraire.com/museum and those interested in museum programming and virtual events should follow www.Facebook.com/cityofsunprairiemuseum

Museum staff has decided to postpone our ‘Christmas in 1910’ exhibit until next December (2021) and the Sun Prairie Historical Library & Museum will close to the public for the season. 

 The Museum is unfortunately withdrawing our involvement in the BID’s ‘Ladies Nights Out’ festivities this year but hope to be back in 2021 with a new Gift Shop. The Museum staff will decorate the building exterior to complete the backdrop for the tree lighting event on the evening of December 5th. We hope our community stays safe this holiday season and we will turn our sights to the New Year.

Public Works

Residents may contact Public Works to request issuance of Recycle Center permits. City of Sun Prairie residents receiving city-sponsored automated curbside refuse / recycle collections can apply for a free permit to access the Recycle Center. Permits can be obtained by applying online and having them mailed to your home or by calling the Public Works Department. Further information can be found here.

Parks, Recreation & Forestry

All in-person programming is suspended until further notice.  Virtual and at-home programming remains in session.  

The Parks, Recreation and Forestry Department will continue to develop innovative ways to keep our community healthy and active.  Stay tuned for our January/February virtual program guide, to be released in December.

We are currently offering a variety of virtual programs and non-virtual at-home programs, such as our popular Rec on the Go Kits for those who wish to avoid screen time, but still wish to participate in recreational activities.

Park facilities remain open, but visitors are asked to practice social distancing and avoid groups larger than ten (10) people.  Organized sporting competitions are prohibited at this time, per Public Health Madison and Dane County’s Executive Order #10.

Further communication regarding programs, services and facilities will be available on our Facebook page (www.facebook.com/sunprairierec), our website (http://rec.cityofsunprairie.com) and will be communicated via e-mail through our RecPro registration system database.

Waste Water Treatment Facility

The building is closed to the public. For questions please contact: 

Sun Prairie Media Center

The Sun Prairie Media Center will continue to provide services under its current policies, which is by appointment only. In-person KIDS-4 classes will be suspended beginning Wednesday, November 25.

 Please call 608-837-4193 or e-mail staff@sunprairiemediacenter.com to schedule an appointment or studio time.

Sun Prairie Public Library

The library will continue to offer 24/7 Outdoor Bookdrop, Curbside & Express Technology Services. We continue to offer remote and virtual services including programs, digital resources, reference service, Programs to Go and Librarian’s Choice picks. 

Express Service Hours
Monday, Wednesday, Saturday 9am-1pm 
Tuesday, Thursday, Friday 2pm-6pm

Staff will be available during Express Service hours to answer phones. Please leave a message if you do not reach a person.

  • Main Line: 608-825-7323 
  • Information Desk's: 608-825-0702 
  • Youth Services Desk: 608-825-0701

Sun Prairie Utilities

The drop box remains open 24/7 with the lobby closed to the public. 

Call 608-837-5500 for questions.