All staff with the department are professional paramedics and work in either a full-time or part-time capacity. A majority of the staff are not only licensed by the State of Wisconsin as paramedics, but also are registered with the National Registry of Emergency Medical Technicians. In order to maintain these certifications, staff are required to maintain a minimum of 72 hours of education every 2 years, but most staff far exceed these requirements.
A full-time paramedic with the City of Sun Prairie works an average of 56 hours a week, with a single shift being 24-hours. Part-time staff fill in for any vacancies due to vacations, leaves or other types of absences. Each ambulance is staffed with 2 paramedics at all times.